How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer.

How To Create A Better Funnel For Your Business?

Every entrepreneur is well familiar with the importance of marketing in today’s era of extreme competition. Marketing through various channels has become essential to make sure a business is able to thrive in the market. Without a proper marketing strategy, a company will not be able to gain new customers and expand their reach.

Are you looking for tips and techniques to create better sales funnel for your business? If so, you are in the right place.

What Is A Sales Funnel?

A sales funnel is a marketing concept that provides a schematic of the process through which a customer goes through while making a purchase. The term ‘funnel’ is used as an analogy because most of the people who know about a business are its potential customers and represent the top, most significant part of the funnel. This might also be described as your “warm market” and may include those who are on the fence about your brand, or barely even giving it a thought. These people are on top. The people who can be described as committed customers are likely much fewer than those who are simply familiar with your brand. They represent the bottom part of the funnel.

The following are the five essential steps in constructing an excellent sales funnel for your business:

1. An Attractive Landing Page

The landing page of your company’s website is the first and best chance of impressing your potential customers. It should reflect the best qualities of your business and convince the customers to utilize your products and services. An excellent landing page is the one that will encourage the readers to sign-up for updates or notifications from your website. In this way, you can establish a regular and continuous interaction with your potential customers, allowing you to work them into different parts your funnel.

2. Give Front-End Offers

An enticing front-end offer should be made clear and visible on the front page of your website. The offers should be adapted to the market’s requirements, consumers mindset, and modern marketing trends. This strategy is often called the "pre-selling" as at this stage of the funnel; you are convincing your potential customers to buy your products or services.

3. Add Back-End Offers (Upselling)

An option of expanding the shopping cart should be provided to the customers at the back end. It means that the customers who have just bought or are about to buy a product or service from your business should be given the option of upgrading their order. For instance, you can create a unique offer that will provide even more benefits to the customers at an affordable cost. The strategy of upselling is often used in the funnels to enhance sales.

4. Downselling

The option of downselling is the opposite of the upselling strategy. The technique is essential in the selling funnel as it facilitates the customers' experience with your business. Many companies make the mistake of thinking downselling to be a failure of the business or as a negative step.

However, it is important to make sure people with strict budget constraints can utilize your services efficiently. The budget of your customers can keep changing due to many reasons, so your business should be considerate towards your customers by providing cheaper and reasonable offers, including the option of downselling.

5. Steady Marketing

The last important strategy of designing an efficient sales funnel is to keep your marketing steady. It is essential to follow up with your latest customers, take feedback from them, and make sure they are happy with your products and services.

To establish a good relationship with your customers, you can offer a rewards program for your customers. Different packages and offers can be introduced under this program which will keep the customers coming to meet a specific threshold of the program and get rewards from your business. Moreover, you will be able to keep the customers informed about new deals of the business and increase sales.

The five steps listed above are some of the many strategies that can be adopted by the firms to develop a better sales funnel. Other than these steps, every business should evaluate the type of their business and the targeted audience to select appropriate strategies to create a funnel for the business.

If you need help in marketing your business and creating a better sales funnel for your business, you can check out the BizFire's Free Funnel Maker & Analyzer program to get help in this whole process. It makes your funnel strategies so much easier.

How to create a better Facebook Ad?

An attractive and engaging Facebook ad is the result of a combination of effective strategies. No advertisement can be declared to be perfect as some ads work better than others due to various reasons. The competition in the Facebook ad market is becoming intense. More and more people are realizing the power of this social media giant and hope to utilize the platform to advertise their products and services.

Laser-focused targeting and creativity in Facebook ad creation are some of the essential techniques in creating a great Facebook ad. However, here are some of the other important strategies from which can be adopted to create a better Facebook ad:

Target a specific Audience

The first step in the creation of an ad is to keep in mind the audience for which you are writing the ad. The audience varies from business to business and the primary purpose of your ad.

A tempting thing to do is create a general ad and target millions of people through a single ad. However, this method is like shooting a gun in the air, and probably won't be pretty for your ROI. A better way to attract people is to create a specific Facebook ad in your niche and focus on a smaller number of people that fit your target customer criteria. An ad that's targeted is more likely to engage people because it will be tailored specifically to that audience.

While creating an ad, you must make sure to answer two fundamental questions: "who will be seeing this ad?" and "What is the message of this ad?"

There is no definite number of people that should be targeted through a Facebook ad. The number itself is highly dependent on your type of ad, kind of organization, the type of the audience, and the scale of your customer base. After selecting the target audience, write an ad that speaks directly to the audience. Make sure that the message of the ad resonates with the readers.

Create Multiple Ads and Test Them

Even after spending hours in creating a Facebook ad, it can fall flat. Hence, you should always create different versions of every ad and test them with your target audience to get an idea of which one works the best.

It is essential to follow the formal structure of the Facebook ad, which has three levels – campaign, ad sets, and ads. The process is started by selecting the aim of your ad and naming the campaign. In the ad set level, the target audience is selected, along with the budget and a few other options. Finally, the ad is designed in ads level.

Facebook allows ads published to upload up to six pictures for each ad. Once the ad is posted, these images are automatically rotated by Facebook. It means that Facebook will show all variations of your ad, and the ad, which is resonating the most with the readers, will ultimately be shown more. Thus, creating different versions of an ad and testing them is important to expand your customer base.

Advertise Discounts and Offers

Many people don't even try some new products because they have a fear of wasting their money, which is proved by the psychological concept call loss aversion – people are more fearful of losing things than gaining. To overcome this barrier, you should offer free products, offers like "Buy One Get One Free," discounted products, and free delivery. If you can afford it, you should conduct weekly or monthly free giveaways as well because, in recent times, they have become a vital strategy in cultivating a loyal customer base. These tactics will ensure that the customers are attracted to your ad and more likely to contact you if the offer is enticing for them.

Make sure your ad stands out

There are hundreds of thousands of ads running on Facebook on a daily basis. It has become very difficult to capture the attention of the users. Therefore, it is important to design your ad uniquely and outstandingly to make sure the user clicks on it and not just scroll it down like any other ordinary ad.

The overall design, style, and images used in the ad are very important in captivating the users’ attention. If you use a bright and right image according to the content of your ad, it is more likely to be clicked on by the user.

Use Call-to-Actions (CTA) feature

Along with being an attractive ad, your advertisement should make it easy for people to contact you and your company. Facebook offers a clickable CTA button through which the audience of your ad can call you or message you directly. This feature should be added appropriately in a good ad to facilitate the users in getting in touch with you.

All of these strategies will be useful to you in designing a perfect Facebook ad. Many advertising agencies and professional programs also offer their services in ad designing to make sure your ad stands out on Facebook and attract the target audience. Once you get your ads up and running, choose a Facebook Ad management system like Automated Ads to manage and optimize your ads.

How To Unban Your Banned Facebook Advertising Account

There is nothing more frustrating than going to run a Facebook ad and seeing it disapproved or banned completely. Even worse is when Facebook deactivates your ads account as a whole. People experience this with their business and personal accounts all the time. It can be devastating, especially if you can't get back online. Still, if your account has been banned from running ads, it may not be the end of the world.

New or Reinstated

The First step you will need to take is to figure out what's going on and with which account. If your Facebook business account has been disabled, you may simply be able to create a new one and try to be careful in the future. If your personal Facebook account has been disabled, however, there may be something going that is much more serious. Creating a new personal Facebook account for ads will probably not be possible since Facebook is usually very meticulous about tracing duplicates.

First Things First, Visit The Ads Manager

Before you do anything, you will want to visit your main marketing control center on Facebook, the Facebook Ads manager for business. Once you're in the Facebook Ads Manager, you should see a yellow bar at the top that indicates your account is no longer active. This box should contain a link that you can click. Once you click, it should guide you through a series of instructions and questions that you guide you through the process of reinstating your account.

Alternatively, you can also go all the way up to the support center, which may be hard to spot at first. It should appear in the top-right corner at a "?" logo. A scroll-down menu will pop out. Navigate to the bottom of the screen where it says you need "more help" and contact customer support.

Check Your Email

If for some reason you're not seeing this yellow bar and the Facebook ads manager isn't working for you, check your email. Check both your spam and your inbox folders to see if Facebook contacted you there. This email, too, should contain a link guiding you through the process.

Go Directly To The Source

If neither of the above options are working for you, you can still appeal directly to Facebook, depending on the nature of your concern. If your Facebook ads account was simply restricted, for example, because it was flagged for suspicious activity, you can visit this linkand follow the steps there to contact Facebook directly. Meanwhile, if your account was disabled completely, you can contact them here.

There is a real possibility that Facebook may have been wrong, or we simply made a simple mistake that Facebook may understand. Simply explain your situation politely and diplomatically, and with as much information and detail as possible. If you word your appeal right, you may get your ads account back in business.

Prevention is The Best Medicine

Having your Facebook ads account disabled for any reason can be disastrous, and a downright business nightmare. It may not be the end of the world, but if you can avoid this ordeal, do so at all costs. Prevention is usually key, and you should consider the following points to stay in business and on top of your Facebook ads game:

-Familiarize yourself with all of Facebook's guidelines and Ad policies, any violations could get you cut off the platform completely, and you don't want that!
-Have a legal expert draft your privacy policy, refund policy, terms & conditions, and custom disclaimers. They are required, well-written ones are a plus
-Landing pages, in most cases should include your business name and contact information
-Optimize user experiences. Don't advertise sites full of pop-ups, broken links, or poorly structured text that provides them with a poor experience
-Don't publish ads that are spammy, clickbaitish, or even borderline offensive
-Always make sure all info is 100% accurate and true in all your content
-Once your account is reinstated (if disabled), try to use a different payment method from the old one in order to avoid an accidental penalty from Facebook, and having to go through this again.

Since you're already doing advertising on Facebook, you should definitely check out this free trial of Automated Ads where you can automate your Facebook advertising as though you have a pro ad manager but without the need of paying a fortune!

How Creating A Sense of Urgency Can Help Improve Sales: Reducing/Offering Free Shipping Within A Certain Time Frame

Don’t you hate it when you’re searching for an item, find it at an amazing price, then see that shipping is going to cost you an arm and a leg? One way to increase your sales, especially over a short period of time, is to reduce the cost of your shipping, or offer a sale period time where shipping is free. By putting a time limit on when you make free shipping available, you add a sense of urgency, encouraging customers to buy now, as opposed to at a later date. It’s also a good way to encourage customers who may have been on the fence to make a purchase now.

For example, say you have a business that sells gardening supplies online. Reach out to your customers and let them know that for any supplies ordered by midnight on Sunday, you’ll offer free delivery. If you have regular customers that place large orders with you, you may even want to reach out and call them. On your website, make sure it’s clear that you have this offer available for a limited time - it may be a pop up on your website or the first thing your customer sees.

So consider, for a limited time, offering reduced or free shipping on your products. The limited time frame creates a sense of urgency, encouraging customers to purchase now, as opposed to at a later date, and encourages customers who may have been on the fence to make the purchase.

For more tips on boosting sales within your business, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How To Build A List of Customers You Can Market To Over And Over Again: The Benefits of A Membership Program

A membership program is where your customers sign up, either for free or for a fee, to be part of a community or elite club. As an incentive to sign up they often receive special discounts, invites to product launches, early access and other rewards. The benefit to you is that by offering incentives and rewarding customers’ loyalty, you encourage them to keep coming back to you and buying from your business. You also have the benefit of beginning to build a list of clients that you can regularly market to and offer deals to.

For example, if you have an online store and sell health food products, you could create a VIP membership program for customers, where one of the main benefits is free shipping. You could also offer special deals, such as a free gift (perhaps a sample of a new product you want to promote) with each purchase over $30. The free shipping encourages people to join your VIP Membership Program, now allowing you to continue to regularly market to them, and the free gift with purchase offer incentivizes them to purchase from you.

For another example, if you sell a weight loss course online, you could have a free or paid upsell Facebook group page where they can more easily reach you, interact with others, ask questions pertaining to their own weight loss journey, etc.. This has two main benefits: 1) It can increase the chance that they’ll see future messages / marketing from you (like via Facebook) and 2) It can be a super easy upsell that you can add without any extra real work on your part to initially make it! For instance, you can sell access and include the ability to ask you any question and get a response from an expert, which in the eyes of a lot of prospects can be a huge value. However, to you, it might be something super easy that you might do anyway (answering your customers) but now you can get paid for it!

So consider creating a membership program, where your customers become part of a community, and receive special benefits, (for example, free shipping, early access to sales, special deals, free gifts with purchase). This allows you to start to build a list of leads and customers to market to and also encourages customers to continue to purchase from you.

For other strategies on how to build a customer database and other great marketing tips, check out this book here 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

Five Super Important Things to Rank Your Site

What is a Ranking in SEO?

Search Engine Optimization (SEO) is meant for the betterment of web pages to help search engines rank them accordingly. In SEO, ranking indicates the position of a website’s page on what's called the search engine results pages (SERPs).
According to Google, the ranking of a website is vital because it helps in showing the relevant search results. It is also essential for the organization of largescale data present on the web and making the information reachable and valuable to people all around the world.

The ranking also makes it easier for Google to catalog the pages based on the optimization and quality of the pages.
The five most important factors in ranking of a website are:

1. Secure Website

The right URL is secure and easily accessible. A secure and accessible URL is probably the most important ranking factor of any website. Google’s bots should be able to access and crawl URLs for the information they need.
In other words, websites that have URLs that Google can visit and review easily, are more likely to rank higher on the SERPs.

To improve the ranking of your website by making it secure, you need to consider the following:
• A well-developed website through a standard website builder.
• Robots.txt file that is used by Google to determine where it can and cannot view the website information.
• A thorough sitemap which gives the details of all of your pages.

2. Page Speed

Page speed is one of the primary SEO ranking factors for many years. Websites that have rapid-loading webpages give an excellent experience to the users. Faster websites are highly preferred by search engines in any ranking system.
Since 2018, Google has taken into account the page speed on mobile devices as well as PCs. Therefore, website developers should consider smart devices and their loading speeds as well.

3. Mobile Responsiveness

Smartphones and other smart devices have become ubiquitous in the last decade. The majority of users on the web use mobile devices to browse websites. Hence, the mobile-friendliness of a website is a major ranking factor today. It has impacted the SERPs a lot because now, only mobile responsive websites are ranked on the first few pages of Google and other search engines.

Google implements a mobile-first index, which means that the results of the searched keywords are drawn from the mobile-optimized pages. Your website must be mobile responsive if you have a desire to see it ranked high on Google.

Some important factors included in website friendliness are:
• A responsive site that can fit and resize according to the device.
• Fonts are large enough to be readable on small screens.
• Different menus and pages can be accessed and navigated easily.
• Ads are placed appropriately and do not hide the content.

4. Content-Length

Some SEO experts do not consider the content length to be an important factor in the ranking of pages. However, it can be observed from the general ranking on Google that websites that have unique, engaging, relevant, and an appropriate word count are ranked higher than the others.

There is no hard and fast rule on the content length. A long piece of writing is appreciated in SEO ranking because it takes time and energy to create a unique and engaging long content.

However, there must be a balance in length. An excessively long and uninteresting piece of writing content will not attract many people to your website, which will adversely impact rankings.

Recent trends in Google rankings have shown that content length should never be ignored, and long-form content is performing better at the top of the SERPs. As a general rule, 1,000 words or more is optimal for most general content.

5. Domain Age and Authority

Data about the top-ranked websites on Google suggests that the old websites are ranked higher than the new websites. The main reason for this is that the old site is usually optimized over a period of a few years. In some cases, the domain name also accounts for the ranking of a website.

Some researches show that domains that match to each other and that are relevant, useful, and highly-optimized enjoy a significant ranking boost. However, your URL must reflect the nature of your business.

Authority is also another factor in SEO ranking. It consists of SEO signals like inbound links, social media impressions, and page authority. All of this requires a great deal of research, time, and experience, but the process can be made simple by automating it all through advanced programs. Highly ranked websites and SERPs are possible and you no longer have to be a digital marketing expert to make it all work. Web Fire is a great way to make this process fast and simple.